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Position:
FULL-TIME Receptionist/Cashier in Revenue Cycle
Purpose:
Under the direction of the Revenue Cycle Director and/or the Patient Access Supervisor, the Cashier/ Receptionist performs excellent customer service skills when greeting all customers who enter the hospital. Pleasantly assist and direct people entering the facility. Posts all payments received for the hospital in a timely manner and answers all phone calls in a professional and timely manner. He/ she must coordinate the registration flow to ensure timely registration.
Qualifications:
  1. Must possess excellent communication and interpersonal skills to communicate with patients, staff, families, all levels of the organization and the community.
  2. Must possess excellent oral and written communication skills.
  3. Mid-level knowledge in computer skills.
  4. Demonstrates knowledge of medical terminology.
  5. Must demonstrate a helpful attitude and positive image of Lady of the Sea Hospital.
  6. Must be able to respond rapidly and accurately in a request for emergency paging and other similar situations.
  7. Minimum of high school diploma or equivalent with some customer service experience.
Working Conditions:
  1. Employee will be lifting and carrying up to 20 pounds approximately 15% of the day.
  2. Employee will be sitting approximately 37% of the day.
  3. Employee will be standing and walking approximately 12% of the day.
  4. Employee will be pushing and pulling approximately 12% of the day.
  5. Employee will be twisting, climbing, kneeling, stooping, and bending approximately 12% of the day.

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